Privacy Policy
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and our information practices on how and why we collect, use, disclose, sell, share, store, and retain your personal information.
We collect, use, and are responsible for certain personal information about you. For California consumers, we are not currently subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are not currently responsible for your personal information as a “business” under the CCPA/CPRA.
1. Key Terms. It would be helpful to start by explaining some key terms used in this policy:
| We, us, our | Hydra Logic, Inc. |
| Personal information | Any information relating to an identified or identifiable individual. |
| Sensitive Personal Information | Personal information revealing a consumer’s account numbers and credentials. |
2. Personal Information We Collect About You. We may collect and use the following personal information, including sensitive personal information, that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
| Categories of Personal Information | Specific Types of Personal Information Collected |
| Identifiers (e.g., a real name, postal address, online identifier, Internet Protocol address, email address, account name, or other similar identifiers) | First and Last Name, Company Name, Email addresses and other information used for account creation. |
| Account log-in, password, or credentials allowing access to an account | Login information for the HydraLogic website/application. |
| Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies) | Tier of service purchased from Hydra Logic, Inc. |
| Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement) | Customer interactions with the HydraLogic website/application. |
If you do not provide personal information required to provide our products or services to you, it may delay or prevent us from providing our products or services to you.
3. How Your Personal Information is Collected. We collect personal information from the following categories of sources:
- You, directly in person, by telephone, text, or email and/or via our website and apps
- Third party with your consent (e.g., your bank)
- Our IT and security systems, including automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email, and instant messaging systems and applications
4. How and Why We Use Your Personal Information. Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:
- To comply with our legal and regulatory obligations
- For the performance of our contract with you or to take steps at your request before entering into a contract
- For our legitimate interests or those of a third party –or–
- Where you have given consent
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
| What we use your personal information for | Our reasons |
| To provide products or services to you | For the performance of our contract with you or to take steps at your request before entering into a contract |
| To prevent and detect fraud against you or Hydra Logic, Inc. | For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you |
| Ensuring business policies are adhered to, e.g., policies covering security and internet use | For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you. |
| Operational reasons, such as improving efficiency, training, and quality control | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price. |
| Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information. To comply with our legal and regulatory obligations. |
| Statistical analysis to help us manage our business. | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price. |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party, i.e., to prevent and detect criminal activity that could be damaging for us and for you. To comply with our legal and regulatory obligations. |
| Updating customer records | For the performance of our contract with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g., making sure that we can keep in touch with our customers about existing orders and new products. |
| Statutory returns | To comply with our legal and regulatory obligations. |
| Ensuring safe working practices, staff administration and assessments | To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you. |
| Marketing our services to: – Existing and former customers. – Third parties who have previously expressed an interest in our services. – Third parties with whom we have had no previous dealings. | For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers |
| External audits and quality checks, e.g., for ISO or Investors in People accreditation and the audit of our accounts | For our legitimate interests or a those of a third party, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations |
5. Who We Share Your Personal Information With. We do not routinely share personal information with any entities at this time. Information may be shared with:
- Our affiliates,
- Service providers we use to help deliver our products or services to you, such as payment service providers,
- Other third parties we use to help us run our business, such as marketing agencies or website hosts,
- Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers.
We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
6. Personal Information We Sold or Shared. In the preceding 12 months, we have sold or shared the following categories of personal information:
- None.
7. Categories of Personal Information We Disclosed for a Business Purpose. In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose:
- None.
8. How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing products or services to you. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints or claims made by you or on your behalf
- To show that we treated you fairly –or–
- To keep records required by law
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.
9. Keeping Your Personal Information Secure. We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
10. Changes to This Privacy Notice. This privacy notice was published on May 24th, 2024, and last updated on May 24th, 2024.
We may change this privacy notice from time to time–when we do, we will inform you via our website, applications, or other means of contact such as email.
11. How to Contact Us. Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.
Our contact details are shown below:
| Hydra Logic, Inc. |
| 643 J Street, Los Banos, CA 93635 |
| [email protected] |
| +1 209-353-8696 |
12. Do You Need Extra Help? If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).